Documents 3.d: Frequently Asked Questions

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== F.A.Q. (Preguntas Frecuentes) ==
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''Back to [[Unidad 3|Unit 3]]''
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=== Sobre el Registro ===
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<br>
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''¿El registrarme en el directorio de eTwinning me compromete a algo?''
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<br>No compromete a nada al docente que se inscribe ni al centro al que pertenece. Únicamente proporciona sus datos para que puedan entrar en contacto con usted otros docentes. Si lo desea, puede consultar la [http://www.etwinning.net/es/pub/misc/privacy_statement.htm#i2450| política de protección de datos de eTwinning].
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== F.A.Q. ==
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=== About the Registration  ===
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<div style="text-align: justify;">
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'''''Does registering in eTwinning mean&nbsp;I am&nbsp;committed to anything'''''<b>''?''</b>
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''He realizado la preinscripción pero no me ha llegado ningún correo electrónico de confirmación.''
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<br>Neither the teacher nor the school are committed. It only provides the data required so that&nbsp;we can contact other teachers. Should you wish to do so, you can check the [http://www.etwinning.net/en/pub/misc/privacy_statement.htm| eTwinning data protection policy.]
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<br>El correo de confirmación se envía al finalizar la preinscripción pero puede tardar un poco en llegar. Si la cuenta de correo que utiliza tiene filtros para el correo no deseado, revise también esta posibilidad, ya que el correo puede haber sido considerado 'no deseado'.
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<br>'''''I have pre-registered but I have not received the confirmation e-mail yet.'''''
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<br>This confirmation e-mail is sent once the pre-registration has been completed. Should the e-mail account have spam filters, you must check this&nbsp;section too, as the message may have been filtered as spam.
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''¿Qué ocurre si cambio de centro escolar? ¿Tengo que inscribirme de nuevo?''
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<br>'''''What should I do if I move to a new school? Do I have to register again?'''''  
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<br>Posteriormente, desde el Escritorio de eTwinning, se podrá actualizar cualquier dato que haya intruducido, entre ellos, el correspondiente a su centro escolar. Por tanto, no es necesario inscribirse nuevamente.
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<br>Then, from the ''eTwinning ''Desktop you can modify any data and add a new school to your profile. Therefore,&nbsp;you do not have to register again.  
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<br>'''''My school was not registered and I have had to include the data. Some of them are compulsory but I do not know what they are (school e-mail address, headmaster's e-mail address...). What should I do?'''''
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''Mi centro no estaba inscrito y he tenido que introducir sus datos. Algunos de ellos eran obligatorios pero los desconozco (dirección de email del centro, dirección de email del director,...). ¿Qué debo hacer?''
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<br>Once registered, you can modify any data from the ''eTwinning ''Desktop. Therefore, you can complete your registration process by using false data and then modifying them once you know the real ones.  
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<br>Tras registrarse, puede modificar cualquier dato desde el Escritorio de eTwinning. Por tanto, puede concluir su proceso de inscripción poniendo datos ficticios y posteriormente modificarlos cuando los conozca.
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<br>  
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</div>
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=== About the Desktop and the Partner Search  ===
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=== Sobre el Escritorio y la Búsqueda de Socio ===
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'''''I cannot remember my user name or my password to access the Desktop. What can I do?'''''
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''No recuerdo mi nombre de usuario o mi contraseña para acceder al Escritorio. ¿Qué puedo hacer?''
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<br>Click on http://www.etwinning.net (Central Support Service website). In the same place where you insert the user name and the password you will see&nbsp;a link to&nbsp;'Have you forgotten your password?'. If we click on this we will be asked for our e-mail address and our data will be sent there.  
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<br>En el mismo lugar donde se introducen el nombre de usuario y la contraseña aparece el enlace '¿Ha olvidado su contraseña'. Haciendo clic en este enlace se nos pide nuestra dirección de correo electrónico y se nos mandan nuestros datos a dicha dirección.
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''He añadido una imagen que no deseo a mi perfil, ¿cómo se puede eliminar?''
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<br>'''''I do not want the image I had added to my profile, how can I delete it?'''''  
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<br>Entramos en la sección 'Mi perfil' y hacemos clic en el enlace 'Gestionar las imágenes que aparece bajo nuestra imegen. En la nueva pantalla que aparece, tenemos bajo la imagen el botón 'Borrar la imagen", que es el que nos permite eliminarla.
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''¿Es posible registrar un proyecto con otro centro de mi propio país?''
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<br>Go to the 'My profile' section and then to "Modify profile": click on the link to 'Photo gallery' that appears in the window. On the new screen you will see the photo gallery; choose the one you wish to delete and, on the bottom right of the picture, click on "Delete image". <br> <br>'''''Can I register a project with another school in my country?'''''
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<br>No, los socios fundadores han de ser de países distintos. Tras inscribir el proyecto sí es posible añadir nuevos socios de nuestro país.
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<br>No, as founding&nbsp;members must come from different countries. Once the project has been registered, you can add new partners from your country.  
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{| style="width: 100%;"
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|-
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| style="width: 50%;" | ''Back to [[Unidad 3|Unit 3]]''
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| style="width: 50%; text-align: right;" | ''Next: [[Documents 3.e: Meeting colleagues, finding partners]]''
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|}
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[[es:Página Principal|es:Página Principal]] [[ca:Página Principal|ca:Página Principal]] [[ga:Página Principal|ga:Página Principal]] [[eu:Página Principal|eu:Página Principal]]

Current revision as of 08:18, 21 November 2012

Back to Unit 3


F.A.Q.

About the Registration

Does registering in eTwinning mean I am committed to anything?


Neither the teacher nor the school are committed. It only provides the data required so that we can contact other teachers. Should you wish to do so, you can check the eTwinning data protection policy.


I have pre-registered but I have not received the confirmation e-mail yet.


This confirmation e-mail is sent once the pre-registration has been completed. Should the e-mail account have spam filters, you must check this section too, as the message may have been filtered as spam.


What should I do if I move to a new school? Do I have to register again?


Then, from the eTwinning Desktop you can modify any data and add a new school to your profile. Therefore, you do not have to register again.


My school was not registered and I have had to include the data. Some of them are compulsory but I do not know what they are (school e-mail address, headmaster's e-mail address...). What should I do?


Once registered, you can modify any data from the eTwinning Desktop. Therefore, you can complete your registration process by using false data and then modifying them once you know the real ones.


About the Desktop and the Partner Search

I cannot remember my user name or my password to access the Desktop. What can I do?


Click on http://www.etwinning.net (Central Support Service website). In the same place where you insert the user name and the password you will see a link to 'Have you forgotten your password?'. If we click on this we will be asked for our e-mail address and our data will be sent there.


I do not want the image I had added to my profile, how can I delete it?


Go to the 'My profile' section and then to "Modify profile": click on the link to 'Photo gallery' that appears in the window. On the new screen you will see the photo gallery; choose the one you wish to delete and, on the bottom right of the picture, click on "Delete image".

Can I register a project with another school in my country?


No, as founding members must come from different countries. Once the project has been registered, you can add new partners from your country.




Back to Unit 3 Next: Documents 3.e: Meeting colleagues, finding partners
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