Documents 3.d: Frequently Asked Questions

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''Back to [[Unidad 3|Unit 3]]''  
''Back to [[Unidad 3|Unit 3]]''  
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== F.A.Q.  ==
== F.A.Q.  ==
=== About the Registration  ===
=== About the Registration  ===
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'''''Does registering in eTwinning mean&nbsp;I am&nbsp;committed to anything'''''<b>''?''</b>  
'''''Does registering in eTwinning mean&nbsp;I am&nbsp;committed to anything'''''<b>''?''</b>  
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<br>Neither the teacher nor the school are committed. It only provides the data required so thet can contact other teachers. Should you wish to do so, you can check the <u>eTwinning data protection policy</u>.  
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<br>Neither the teacher nor the school are committed. It only provides the data required so that&nbsp;we can contact other teachers. Should you wish to do so, you can check the [http://www.etwinning.net/en/pub/misc/privacy_statement.htm| eTwinning data protection policy.]
<br>'''''I have pre-registered but I have not received the confirmation e-mail yet.'''''  
<br>'''''I have pre-registered but I have not received the confirmation e-mail yet.'''''  
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<br>This confirmation e-mail is sent once the pre-registration has been completed. Should the e-mail account have spam filters, you must check this possibility too, as the message may have been filtered as spam.  
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<br>This confirmation e-mail is sent once the pre-registration has been completed. Should the e-mail account have spam filters, you must check this&nbsp;section too, as the message may have been filtered as spam.  
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<br>'''''What could happen if I change schools? Do I have to register again?'''''  
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<br>'''''What should I do if I move to a new school? Do I have to register again?'''''  
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<br>Then, from the ''eTwinning ''Desktop, you can modify any data, and add a new school to your profile. Therefore,&nbsp;you do not have to register again.  
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<br>Then, from the ''eTwinning ''Desktop you can modify any data and add a new school to your profile. Therefore,&nbsp;you do not have to register again.  
<br>'''''My school was not registered and I have had to include the data. Some of them are compulsory but I do not know what they are (school e-mail address, headmaster's e-mail address...). What should I do?'''''  
<br>'''''My school was not registered and I have had to include the data. Some of them are compulsory but I do not know what they are (school e-mail address, headmaster's e-mail address...). What should I do?'''''  
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<br>Once registered, you can modify any data from the ''eTwinning ''Desktop. Therefore, you can complete your registration process by using false data and then modify them once you know the real ones.  
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<br>Once registered, you can modify any data from the ''eTwinning ''Desktop. Therefore, you can complete your registration process by using false data and then modifying them once you know the real ones.  
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=== About the Desktop and the Partner Search  ===
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=== About the Desktop and the Partner Searchg ===
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'''''I cannot remember my user name or my password to access the Desktop. What can I do?'''''
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'''''I cannot remember ny user name or my password to access the Desktop. What can I do?'''''
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<br>Click on http://www.etwinning.net (Central Support Service website). In the same place where you insert the user name and the password you will see&nbsp;a link to&nbsp;'Have you forgotten your password?'. If we click on this we will be asked for our e-mail address and our data will be sent there.
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<br>In the same place where you insert the user name and the password you will see&nbsp;a link to&nbsp;'Have you forgotten your password?'. If we click on this we will be asked for our e-mail address and our data will be sent there.
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<br>'''''I do not want the image I had added to my profile, how can I delete it?'''''
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<br>'''''I do not want the image I had added to my profile, how can I change it?'''''  
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<br>Go to the 'My profile' section and then to "Modify profile": click on the link to 'Photo gallery' that appears in the window. On the new screen you will see the photo gallery; choose the one you wish to delete and, on the bottom right of the picture, click on "Delete image". <br> <br>'''''Can I register a project with another school in my country?'''''  
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<br>Go into 'My profile' and clikc on the link to 'Manage images', which is under the image. In the new screen that appears, under the image you will see the button&nbsp;'Erase image', which allows us to eliminate it.  
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<br>No, as founding&nbsp;members must come from different countries. Once the project has been registered, you can add new partners from your country.  
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<br>'''''Can I register a project with another school in my country?'''''
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<br>No, as founding&nbsp;member must come from different countries. Once the project has been registered, you can add new partners from you country.
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'''''I have looking for a partner for a long time but I cannot find anyone who will&nbsp;fit the profile I am looking for. What can I do?'''''  
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| style="width: 50%;" | ''Back to [[Unidad 3|Unit 3]]''  
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| style="width: 50%; text-align: right;" | ''Next: [[Documents 3.e: Meeting colleagues, finding partners]]''
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<br>There are direct requests for association with Spanish schools received by the SNA, which are published straight on the site: [http://www.etwinning.es/socio/| Looking for a partner?]. <br>Here, you can also see an e-mail address where you can suggest your school to other National Support Services, so they can help us find a partner (this option can only be used when the profile we are looking for does not match what is usually found&nbsp;through the Partner Search).
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[[es:Página Principal|es:Página Principal]] [[ca:Página Principal|ca:Página Principal]] [[ga:Página Principal|ga:Página Principal]] [[eu:Página Principal|eu:Página Principal]]

Current revision as of 08:18, 21 November 2012

Back to Unit 3


F.A.Q.

About the Registration

Does registering in eTwinning mean I am committed to anything?


Neither the teacher nor the school are committed. It only provides the data required so that we can contact other teachers. Should you wish to do so, you can check the eTwinning data protection policy.


I have pre-registered but I have not received the confirmation e-mail yet.


This confirmation e-mail is sent once the pre-registration has been completed. Should the e-mail account have spam filters, you must check this section too, as the message may have been filtered as spam.


What should I do if I move to a new school? Do I have to register again?


Then, from the eTwinning Desktop you can modify any data and add a new school to your profile. Therefore, you do not have to register again.


My school was not registered and I have had to include the data. Some of them are compulsory but I do not know what they are (school e-mail address, headmaster's e-mail address...). What should I do?


Once registered, you can modify any data from the eTwinning Desktop. Therefore, you can complete your registration process by using false data and then modifying them once you know the real ones.


About the Desktop and the Partner Search

I cannot remember my user name or my password to access the Desktop. What can I do?


Click on http://www.etwinning.net (Central Support Service website). In the same place where you insert the user name and the password you will see a link to 'Have you forgotten your password?'. If we click on this we will be asked for our e-mail address and our data will be sent there.


I do not want the image I had added to my profile, how can I delete it?


Go to the 'My profile' section and then to "Modify profile": click on the link to 'Photo gallery' that appears in the window. On the new screen you will see the photo gallery; choose the one you wish to delete and, on the bottom right of the picture, click on "Delete image".

Can I register a project with another school in my country?


No, as founding members must come from different countries. Once the project has been registered, you can add new partners from your country.



Back to Unit 3 Next: Documents 3.e: Meeting colleagues, finding partners
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