Documents 3.d: Frequently Asked Questions

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== F.A.Q. ==
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== F.A.Q. ==
=== About the Registration  ===
=== About the Registration  ===
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=== Sobre el Escritorio y la Búsqueda de Socio  ===
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=== About the Desktop and the Partner Searchg ===
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'''''No recuerdo mi nombre de usuario o mi contraseña para acceder al Escritorio. ¿Qué puedo hacer?'''''  
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'''''I cannot remember ny user name or my password to access the Desktop. What can I do?'''''  
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<br>En el mismo lugar donde se introducen el nombre de usuario y la contraseña aparece el enlace '¿Ha olvidado su contraseña?'. Haciendo clic en este enlace se nos pide nuestra dirección de correo electrónico y se nos mandan nuestros datos a dicha dirección.  
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<br>In the same place where you insert the user name and the password you will see&nbsp;a link to&nbsp;'Have you forgotten your password?'. If we click on this we will be asked for our e-mail address and our data will be sent there.  
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<br>'''''He añadido una imagen que no deseo a mi perfil, ¿cómo se puede eliminar?'''''  
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<br>'''''I do not want the image I had added to my profile, how can I change it?'''''  
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<br>Entramos en la sección 'Mi perfil' y hacemos clic en el enlace 'Gestionar las imágenes' que aparece bajo nuestra imagen. En la nueva pantalla que aparece, tenemos bajo la imagen el botón 'Borrar la imagen", que es el que nos permite eliminarla.  
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<br>Go into 'My profile' and clikc on the link to 'Manage images', which is under the image. In the new screen that appears, under the image you will see the button&nbsp;'Erase image', which allows us to eliminate it.  
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<br>'''''¿Es posible registrar un proyecto con otro centro de mi propio país?'''''  
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<br>'''''Can I register a project with another school in my country?'''''  
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<br>No, los socios fundadores han de ser de países distintos. Tras inscribir el proyecto sí es posible añadir nuevos socios de nuestro país.  
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<br>No, as founding&nbsp;member must come from different countries. Once the project has been registered, you can add new partners from you country.  
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'''''Llevo mucho tiempo buscando socio y no encuentro a nadie que se adapte al perfil que busco. ¿Qué puedo hacer?'''''
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'''''I have looking for a partner for a long time but I cannot find anyone who will&nbsp;fit the profile I am looking for. What can I do?'''''  
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<br>Existen peticiones directas de asociación con centros españoles recibidas por el SNA y que son publicadas directamente a través de su web: [http://www.etwinning.es/socio/| ¿Buscas socio?]. <br>Aquí también aparece una dirección de e-mail donde se puede proponer nuestro centro a otros Servicios Nacionales de Apoyo para que nos encuentren un socio (esta opción sólo suele usarse cuando el perfil que buscamos no responde a lo que se encuentra usualmente con el Buscador de Socios).
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<br>There are direct requests for association with Spanish schools received by the SNA, which are published straight on the site: [http://www.etwinning.es/socio/| Looking for a partner?]. <br>Here, you can also see an e-mail address where you can suggest your school to other National Support Services, so they can help us find a partner (this option can only be used when the profile we are looking for does not match what is usually found&nbsp;through the Partner Search).

Revision as of 23:23, 5 February 2010

Back to Unit 3


F.A.Q.

About the Registration

Does registering in eTwinning mean I am committed to anything?


Neither the teacher nor the school are committed. It only provides the data required so thet can contact other teachers. Should you wish to do so, you can check the eTwinning data protection policy.


I have pre-registered but I have not received the confirmation e-mail yet.


This confirmation e-mail is sent once the pre-registration has been completed. Should the e-mail account have spam filters, you must check this possibility too, as the message may have been filtered as spam.


What could happen if I change schools? Do I have to register again?


Then, from the eTwinning Desktop, you can modify any data, and add a new school to your profile. Therefore, you do not have to register again.


My school was not registered and I have had to include the data. Some of them are compulsory but I do not know what they are (school e-mail address, headmaster's e-mail address...). What should I do?


Once registered, you can modify any data from the eTwinning Desktop. Therefore, you can complete your registration process by using false data and then modify them once you know the real ones.


About the Desktop and the Partner Searchg

I cannot remember ny user name or my password to access the Desktop. What can I do?


In the same place where you insert the user name and the password you will see a link to 'Have you forgotten your password?'. If we click on this we will be asked for our e-mail address and our data will be sent there.


I do not want the image I had added to my profile, how can I change it?


Go into 'My profile' and clikc on the link to 'Manage images', which is under the image. In the new screen that appears, under the image you will see the button 'Erase image', which allows us to eliminate it.


Can I register a project with another school in my country?


No, as founding member must come from different countries. Once the project has been registered, you can add new partners from you country.


I have looking for a partner for a long time but I cannot find anyone who will fit the profile I am looking for. What can I do?


There are direct requests for association with Spanish schools received by the SNA, which are published straight on the site: Looking for a partner?.
Here, you can also see an e-mail address where you can suggest your school to other National Support Services, so they can help us find a partner (this option can only be used when the profile we are looking for does not match what is usually found through the Partner Search).

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